Tax Guru – Ker$tetter Letter

Helping real people win the tax game.

«
»

Keep QuickBooks Up To Date

Posted by taxguru on August 19, 2006

 

Q:

Subject: BACKUP RESTORE PROBLEM
 
PLEASE CAN YOU HELP ME WITH THIS PROBLEM THAT I AM HAVING WITH MY BACK UP QBB FILE,I RECENTLY HAD TO DO A COMPLETE INSTALL OF MY OS  AND HAD TO INSTALL QBOOKS 2006 AGAIN NOW I CANT RESTORE MY BACKUP FILE IT SAYS UNABLE TO DERTERMINE VERSION ON QBB FILE AND WILL NOT RESTORE BACK UP PLEASE HELP THANK YOU

 

A:

It sounds as if you didn’t run the “Update QuickBooks” function after you reinstalled the program.

If the QBB file had been made with an up to date version of QB 2006, it might not be accessible with an un-updated version.  Some of the changes they make during a version’s year on the market are major enough to cause problems like the one you have.

After you have the program install all of its to-date updates, try to restore the QBB file and you should have better luck.

Let me know if this works for you.

Kerry Kerstetter

 

This entry was posted on August 19, 2006 at 11:22 AM and is filed under QB. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

Sorry, the comment form is closed at this time.

«
»